中村家具のアフターサービス日本一を目指す中村家具のアフターサービス
8年前くらいに購入されたお客様で、
チェアについているキャスターが壊れてしまった
というご相談でした。
今回は、お客様が遠方にお引越しされていたこともあり
交換のキャスターを手配したのち、ご自宅へ送付いたしました。
遠方の場合、中村家具の社員がお伺いすることは
難しいですが、部品の手配や、ご提案など、微力ながらも
出来ることは、お力になりたいと考えています。
中村家具は、家具とは長くお付き合いするものと
考えております。より長く、愛着をもってお使い
いただけるよう、そのお手伝いの為、アフターサービスは
重要なことと考えています。
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